Delivery policy

Delivery availability

Available delivery areas, charges and estimated times are shown at checkout based on the address you provide. Estimates begin after the order is confirmed and are not guaranteed delivery appointments.

Your address

Provide an accurate phone number, region, district, ward, street or area and a useful landmark. The team may contact you to confirm directions or arrangements.

Fresh and prepared products

Delivery availability for perishable products depends on suitable handling arrangements. The store may contact you if an item cannot be delivered to your address. Do not accept damaged or unsuitable food without promptly reporting the issue.

Pickup

When offered, select a pickup location at checkout and wait for the ready-for-pickup confirmation before travelling.

Delays

Weather, transport conditions and product availability may cause delays. Contact the store with your order number for help.